Cancellation and Refund Policy

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed to neither his commercial nor his self-employed professional activity:

Right of cancellation

You have the right to cancel this contract within fourteen days without giving reasons for the cancellation. The deadline for cancellation is fourteen days from the day on which you entered into the contract.

To exercise your right of withdrawal, you must contact us:

Leowe (Leonard Westermann)
Venloer Str. 508
50825 Cologne – Germany
E-Mail: support@leowe.de
Telefon: +49 1573 1094191

by means of an explicit declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form (download here), which is, however, not mandatory. If you make use of this right of cancellation, we will we will send you immediately (e.g. by e-mail) a confirmation of receipt of such a cancellation. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including any delivery costs incurred (with the exception of additional costs arising from the fact that you have chosen a different type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract was received by us. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case you will be charged for this repayment.

Expiry of the right to cancellation

The right of cancellation will expire prematurely if we commenced executing the contract after you expressly agreed that we should so before the end of the cancellation period and after you confirmed to us that you understand that you lose your right of cancellation by agreeing to the commencement of the execution of the contract.

End of the cancellation & refund policy